Deleting your account
You can delete your timelit account yourself, anytime, from within the app. Here's exactly what happens, including the safety net.
How deletion works
- Go to Settings → Account → Danger Zone and click Delete Account.
- Optionally tell us why you're leaving (it genuinely helps us improve, but "prefer not to say" is a fine answer).
- Confirm.
Your account is now scheduled for deletion, not deleted on the spot:
- All connectors are paused immediately. timelit stops reading your mailbox and calendar right away.
- Your subscription is set to cancel.
- Your data is kept for 30 days, then permanently and irreversibly removed.
The 30-day grace period
The waiting period is deliberate: account deletion is the one action that destroys data, and people do change their minds. During the 30 days you can sign in and cancel the deletion with one click, and everything resumes exactly where you left off. After the 30 days, there is no recovery.
What stays, what goes
- Deleted: everything timelit stored about you, including your knowledge base, settings, history, and profile.
- Stays (it's yours): everything timelit created in your Microsoft account: Outlook contacts, categories on your emails, calendar events, drafts. We don't reach into your mailbox to undo work that's useful to you. If you want timelit-created contacts gone, filter them by the "timelit" category in Outlook and delete them there.
When deletion is blocked
To protect you from accidental loss, deletion is blocked while:
- You have an active personal subscription. Cancel it first (Settings → Subscription).
- Your trial has a payment method attached. Cancel the trial or remove the payment method.
- You're the only admin of an organization. Promote another member to admin first, so the organization isn't orphaned.
The app tells you which of these applies and where to fix it.